Bru-Thru is a chain of drive-through beer and wine outlets where customers arrive, on average, every five
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Bru-Thru is a chain of drive-through beer and wine outlets where customers arrive, on average, every five minutes. Management has a goal that customers will be able to complete their transaction, on average, in six minutes with a single server. Assume that this system can be described as an M/M/1 configuration. What is the average service time that is necessary to meet this goal?
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Managerial Decision Modeling Business Analytics With Spreadsheet
ISBN: 9781501515101
4th Edition
Authors: Nagraj Balakrishnan, Barry Render, Ralph Stair, Charles Munson
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