Consider a standard M/M/1 queuing system at a bank with a single teller. You know that customers
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Consider a standard M/M/1 queuing system at a bank with a single teller. You know that customers arrive at a rate of 40 per hour (Poisson distributed). If you also know that the teller is idle on average 2 hours out of her 8-hour day, estimate the average service time of this teller (in minutes). You should be able to solve this problem by hand.
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Managerial Decision Modeling Business Analytics With Spreadsheet
ISBN: 9781501515101
4th Edition
Authors: Nagraj Balakrishnan, Barry Render, Ralph Stair, Charles Munson
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