Question: 3. Consumer perception: both Option 1 and Option 2 would risk a negative consumer perception towards Blundells Estate Agents which should be avoided at all

3. Consumer perception: both Option 1 and Option 2 would risk a negative consumer perception towards Blundells Estate Agents which should be avoided at all costs for the obvious reason: it only takes one unhappy/unsatisfied customer to damage the reputation of a business, especially a well-known business with 34 years’ history in the region.

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