Question: Are the two Likely to recommend groups derived based on the recoding of q5 as specified in Chapter 14 different in terms of each of

Are the two Likely to recommend groups derived based on the recoding of q5 as specified in Chapter 14 different in terms of each of the evaluations of Dell (q8_1 to q8_13)? How would your analysis change if the evaluations of Dell (q8_1 to q8_13) are to be treated as ordinal rather than interval scaled?

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