Give several examples of dissatisfiers, satisfiers, and exciters/delighters in products or services that you have recently purchased.
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Give several examples of dissatisfiers, satisfiers, and exciters/delighters in products or services that you have recently purchased. Why did you classify them into these categories?
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Related Book For
An Introduction To Six Sigma And Process Improvement
ISBN: 9781133604587
2nd Edition
Authors: James R. Evans, William M. Lindsay
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