Question: Delta Manufacturing Co. has had a problem with its product quality. The company has had a large amount of costs related to product recalls. In

Delta Manufacturing Co. has had a problem with its product quality. The company has had a large amount of costs related to product recalls. In considering cost of quality methodology, if the company wants to reduce these costs, the most likely place to incur costs would be for

a. Prevention.

b. Appraisal.

c. Internal failure.

d. External failure.

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