Question: When a customer fails to include a remittance advice with a payment, it is common practice for the person opening the mail to prepare one.

When a customer fails to include a remittance advice with a payment, it is common practice for the person opening the mail to prepare one. Consequently, mail should be opened by which of the following four company employees?

a. Credit manager.

b. Receptionist.

c. Sales manager.

d. Accounts receivable clerk.

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