Question: Given the guidelines presented in this chapter, identify flaws in the design of the Report of Customers that follows. What assumptions about users and tasks
Given the guidelines presented in this chapter, identify flaws in the design of the Report of Customers that follows. What assumptions about users and tasks did you make in order to assess this design? Redesign this report to correct these flaws.

Report of Customers 26-Oct-2017 Cust-ID Organization AC-4 A.C. Nielson Co. ADTRA-20799 ALEXA-15812 AMERI-1277 AMERI-28157 ANTAL-28215 ATT-234 Adran Alexander & Alexander, Inc. American Family Insurance American Residential Mortgage Antalys AT&T Residential Services ATT-534 AT&T Consumer Services DOLE-89453 DOME-5621 DO-67 Dole United, Inc. Dome Caps, Inc. Doodle Dandies ZNDS-22267 Zenith Data System
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Flaws in the design of the Report of Customers 1 The report does not provide any context or purpose ... View full answer
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