Volunteer to work for a shift at a help desk at your schools computer center. Keep a
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Volunteer to work for a shift at a help desk at your school’s computer center. Keep a journal of your experiences. What kind of users did you have to deal with? What kinds of questions did you get? Do you think help desk work is easy or hard? What skills are needed by someone in this position?
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Working at the help desk was definitely a unique experience I got to ...View the full answer
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Related Book For
Modern Systems Analysis And Design
ISBN: 9780134204925
8th Edition
Authors: Joseph Valacich, Joey George
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