Question: 4 Examine the value-added versus non-value-added times for some other services. For example, (a) Handing-in an assignment for marking if you are currently studying for

4 Examine the value-added versus non-value-added times for some other services. For example,

(a) Handing-in an assignment for marking if you are currently studying for a qualification. (What is the typical elapsed time between handing the assignment in and receiving it back with comments?) How much of this elapsed time do you think is value-added time?

(b) Posting a letter (the elapsed time is between posting the letter in the box and it being delivered to the recipient).

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