A rapid-response maintenance company serves its customers who are located on four industrial estates. Estate A has

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A rapid-response maintenance company serves its customers who are located on four industrial estates. Estate A has 15 customers and is located at grid reference (5,7). Estate B has 20 customers and is located at grid reference (6,3). Estate C has 15 customers and is located at grid reference (10,2) but these customers are twice as likely to require service as the company's other customers. Estate D has 10 customers and is located at grid reference (12,3). At what grid reference should the company be looking to find a suitable location for its service centre?

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Operations Management

ISBN: 9780273708476

5th Edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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