From your experience of making appointments at your general practitioners surgery, or by visiting whoever provides you

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From your experience of making appointments at your general practitioner’s surgery, or by visiting whoever provides you with primary medical care, reflect on how patients are scheduled to see a doctor or nurse.
(a) What do you think planning and control objectives are for a general practitioner’s surgery?
(b) How could your own medical practice be improved?

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Operations Management

ISBN: 9780273708476

5th Edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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