If we dont take care of our customers, someone else will. Explain the nature of this statement.

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“If we don’t take care of our customers, someone else will.” Explain the nature of this statement. Why does customer service management matter in the modern, global environment?

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Operations Management Managing Global Supply Chains

ISBN: 978-1506302935

1st edition

Authors: Ray R. Venkataraman, Jeffrey K. Pinto

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