# Ottawas Fairmont Chteau Laurier hotel distributes a mean of 1000 bath towels per day to guests at

## Question:

Ottawa’s Fairmont Château Laurier hotel distributes a mean of 1000 bath towels per day to guests at the pool and in their rooms. This demand is normally distributed with a standard deviation of 100 towels per day, based on occupancy. The laundry firm that has the linen contract requires a two day lead time. The hotel expects a 98% service level to satisfy high guest expectations.

a) What is the ROP?

b) What is the safety stock?

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**Related Book For**

## Operations Management Sustainability and Supply Chain Management

**ISBN:** 978-0133764345

2nd Canadian edition

**Authors:** Jay Heizer, Barry Render, Paul Griffin