Step 1 Decide on some timed event that you can regularly sample, either by yourself or

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Step 1 – Decide on some timed event that you can regularly sample, either by yourself or (preferably) as a group. This could be the arrival time of your colleagues at work each morning, the start time of lectures and so on.
Step 2 – Devise a method of charting the data you collect in the form of an X and R chart.
Step 3 – Calculate the relevant control limits for these charts.

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Operations Management

ISBN: 9780273708476

5th Edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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