The difference in the average flow time between shortest processing time and first-come-first-served is greatest when a.

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The difference in the average flow time between shortest processing time and first-come-first-served is greatest when 

a. All of the jobs have the same processing times. 

b. The utilization of the resource is low. 

c. There are many jobs waiting to be processed at the resource. 

d. Jobs arrive in increasing order of their processing times.

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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