Question: The ticket booth on the Poly campus is operated by one person who is selling tickets for the annual Poly versus Artsy hockey game on

The ticket booth on the Poly campus is operated by one person who is selling tickets for the annual Poly versus Artsy hockey game on Saturday. The ticket seller can serve an average of 12 customers per hour (Poisson distributed); on average, eight customers arrive to purchase tickets each hour (Poisson distributed). Determine the average time a ticket buyer must wait and the portion of time the ticket seller is busy.

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