The Toronto General Hospital has an emergency room that is divided into six departments: (1) an initial

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The Toronto General Hospital has an emergency room that is divided into six departments: (1) an initial exam station to treat minor problems or to make a diagnosis; (2) an X-ray department; (3) an operating room; (4) a cast-fitting room; (5) an observation room (for recovery and general observation before final diagnosis or release); and (6) an outprocessing department (where clerks check out patients). The probabilities that a patient will go from one department to another are presented in the following table:

Probability From To Initial exam at 0.45 Х-гау department emergency room entrance Operating room 0.15 0.10 Observati


a) Simulate the trail followed by 10 emergency room patients. Proceed, one patient at a time, from each one€™s entry at the initial exam station until he or she leaves through outprocessing. You should be aware that a patient can enter the same department more than once.
b) Using your simulation data, determine the chances that a patient enters the X-ray department twice.

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Operations Management Sustainability and Supply Chain Management

ISBN: 978-0133764345

2nd Canadian edition

Authors: Jay Heizer, Barry Render, Paul Griffin

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