Question: 3. Class discussion (whether in groups or as a class) should centre on where the likely responses fit into the exitvoiceloyaltyneglect framework. Wh personal and

3. Class discussion (whether in groups or as a class) should centre on where the likely responses fit into the exit–voice–loyalty–neglect framework. Wh personal and situational factors would lead someone to one category of responses over another? Do any responses not fit into the framework?

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