At the end of Part 3 of the text, on Social Behaviour and Organizational Processes, you answered a number of questions about the Ken Private Limited: Digitization Project Integrative Case that dealt with issues related to groups, subcultures, leadership, communication, decision making, and conflict. Now that you have completed Part 4 of the text and the chapters on The Total Organization, you can return to the Integrative Case and enhance your understanding of some of the main issues associated with the total organization by answering the following questions that deal with organizational structure, change, and innovation.

Questions

1. What kind of organizational structure does Ken Private Limited employ in terms of departmentation, and how does this have consequences for differentiation and the need for integration?

2. The case recounts the need for change and innovation in the production department located in the Philippines. Why is it being resisted? What errors did Shekhar Sharma make, and what could have been done differently?

3. What should Saiyumm Savarker do to salvage the Genesis Digitization Project?