Question: Constancy of purpose is a core concept for continuous improvement. An organization displaying constancy of purpose must have all the following elements EXCEPT a. Documented

Constancy of purpose is a core concept for continuous improvement. An organization displaying constancy of purpose must have all the following elements EXCEPT—

a. Documented and well-disseminated statements of purpose and vision

b. A set of strategic and tactical plans

c. An awareness by all members of the organization of the purpose, vision, goals, and objectives and their roles in achieving them

d. Separate quality assurance and quality control departments reporting to senior management

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