Question: Due to an error in the process, a defect is occurring in a deliverable. You identified the root cause of the problem and made some

Due to an error in the process, a defect is occurring in a deliverable. You identified the root cause of the problem and made some changes to the process to stop the defect from occurring. This process is known as:

(a) Root cause analysis

(b) Corrective action

(c) Defect repair

(d) Preventive action

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