Project quality management was once thought to include only inspection or quality control. In recent years, the concept of project quality management has broadened. Which statement is NOT representative of the new definition of quality management?

a. Quality is designed into the product or service, not inspected into it.

b. Quality is the concern of the quality assurance staff.

c. Customers require a documented and, in some cases, registered quality assurance system.

d. National and international standards and guidelines for quality assurance systems are available.