Question: While working as the project manager on a new project to improve overall ease of use in the development of a railroad switching station, you

While working as the project manager on a new project to improve overall ease of use in the development of a railroad switching station, you have decided to add a subject matter expert who specializes in ergonomics to your team. She has decided to observe the existing approach as you and your team work to define requirements for the new system. This method is also called—

a. Mentoring

b. Coaching

c. Job shadowing

d. User experimentation

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