Working on your project to design and construct five new bridges for your City, you are striving to actively manage the stakeholders on your project, especially those who will be inconvenienced by the project and have indicated they do not support it. You decided to review your communications management plan as it—

a. Contains issue management procedures

b. Describes the project’s life cycle and the processes to be used in each phase

c. Sets forth an escalation process

d. Provides guidance as to how to best involve stakeholders in the project