Question: 2. Use the five competitive forces model as described in this chapter to describe how information technology might be used to provide a winning position

2. Use the five competitive forces model as described in this chapter to describe how information technology might be used to provide a winning position for each of these businesses:

a. A global airline

b. A local dry cleaner

c. A mobile phone company

d. A bank

e. A Web-based wine retailer

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