Question: How likely are you to use this self-servicing application (Return Center) instead of calling someone at Amazon? Why?

How likely are you to use this self-servicing application (Return Center) instead of calling someone at Amazon? Why?

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How likely are you to use this self-servicing application (Return Center) instead of calling someone at Amazon? Why? 4, What are the benefits to customers of self-servicing CRM applications?

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