1. Instructor leads a discussion of what students expect to obtain from the MBA education.

2. A consensus - strategic statement which represents three or less primary goals of students is crafted.

3. The goals will serve as the strategy statement for the remainder of the exercise.

4. The class is divides into trios.

5. Each trio is assigned the following task:

a. Students interview each other about shortfalls they see in achieving student aspirations for the MBA program and the barriers they see to their achievement.

b. Groups diagnose the root causes for the success or failure of the MBA program in achieving strategic goals. 

6. Groups report their findings.