Question: What is the decision for this Spearman correlation at a .05 level of signifi cance? a. Fail to reject the null hypothesis; employee satisfaction rankings

What is the decision for this Spearman correlation at a .05 level of signifi cance?

a. Fail to reject the null hypothesis; employee satisfaction rankings and customer service satisfaction rankings are not related.

b. Reject the null hypothesis; higher employee satisfaction rankings is associated with higher customer service satisfaction rankings.

c. Reject the null hypothesis; higher employee satisfaction rankings is associated with lower customer service satisfaction rankings.

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