1. Draw a hierarchy/organization chart illustrating your interpretation of the various control systems/programs described in the writeup.

2. How do you think Quality Control and Quality Assurance were divided? Who was responsible for each and what did the responsibilities of each entail?

3. Extensive Controls for San Francisco’s Metro Turnback Project was critically aware of the possibility of “scope creep” over the 11-year duration of the project. How did they propose to control this danger?