Question: Two programmers are involved in a conflict that is threatening to disrupt the development of the project. The project manager calls the two programmers into

Two programmers are involved in a conflict that is threatening to disrupt the development of the project. The project manager calls the two programmers into her office and reminds them that they are both “on the same side” in working to develop the software application for the company.

Her conflict resolution style would best be seen as:

a. Arbitration

b. Defusion

c. Controlling the conflict

d. Eliminating the conflict

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