Question: Q6.20. Gap analysis means (a) The gap between the technical solution and customer requirements. (b) The gap between customer expectations and the product being developed.

Q6.20. Gap analysis means

(a) The gap between the technical solution and customer requirements.

(b) The gap between customer expectations and the product being developed.

(c) The gap between the current situation and the to-be situation.

(d) The gap between vendor product capability and customer requirements.

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