Using the lessons-learned template on the companion website or the one available from Microsoft as shown in Figure 8-6, write a lessons-learned report for a project you worked on. If you cannot think of one, interview someone who recently completed a project and write a lessons-learned report on that project.

Progress Report Project Name: Just-In-Time Training Project Project Manager Name: Kristin Maur Date: February 3 Reporting Period: January 1 - February 1 Work completed this reporting period: . Held first negotiating skills course (instructor-led) with 20 participants Held first supplier management executive course (instructor-led) with 17 participants Held second supplier management introductory course (instructor-led) with 20 participants Had 32 people begin the Web-based introductory supplier management course Continued developing other Web-based courses Prepared evaluations of all courses held to date Work to complete next reporting period: Hold first advanced supplier management course Hold first project management course Hold first software applications course What's going well and why: Participation in all courses is good. Every instructor-led course was full, except the supplier management executive course. All the courses were advertised well, and we had more than enough people sign-up for the classes. We put several people on the list for later courses after courses were filled in the registration system. The average course ratings were above 3.8 on a 5.0 scale. Comments were generally very positive. More people than expected started the first Web-based course. Development of new Web-based courses is going well. What's not going well and why: We did not fill the supplier management executive course as planned. Three people could not attend at the last minute, and it was too late to get replacements. We will work on a policy to help prevent this problem in the future for all instructor-led classes. We were surprised that so many people started the Web-based introductory supplier management course. We can handle the numbers, but we could have done a better job at forecasting demand. Suggestions/Issues: Develop a policy to handle people not being able to attend instructor-led courses at the last minute. Try to do a better job at forecasting demand for Web-based courses. Project changes: No major changes to report. The earned value chart in Attachment 1 shows planned value, actual cost, and earned value information to date. We are very close to our plans, running slightly ahead of schedule and a bit over budget.