1) Which one of the following statements is more of general characteristic of service organization, for compared...
Question:
1) Which one of the following statements is more of general characteristic of service organization, for compared to a manufacturing organization?
A) Output can be inventoried.
B) The response time is longer.
C) There is less customer contact.
D) The facilities tend to be smaller.
2) Which of the following statements is more of a general characteristic of a manufacturing organization, as compared to a service organization?
A) Short-terns demand tends to be highly variable.
B) Operations arc more capital intensive.
C) Outputs are more intangible.
D) Quality is more difficult to measure.
3) The process structure that best describes a waiter's position at a restaurant would be classified.
A) Front office.
B) Back office.
C) Hybrid office.
D) Inner office.
4) A process that is primarily back office is:
A) A taxi driver.
B) Loan of at a bank.
C) The payroll clerk that calculates your paycheck.
D) The hostess at a restaurant.
5) Which of the following is sometimes called mass production?
A) Batch process and make-to-order strategy
B) Line process and make-to-stock strategy
C) Continuous flow process and assemble-to-order strategy
D) Job process and make-to-order strategy
Accounting concepts and applications
ISBN: 978-0538745482
11th Edition
Authors: Albrecht Stice, Stice Swain