Question: ACME Software Inc has developed a training program to make employees aware of how their lob performance affects customers and other employees within the organization

ACME Software Inc has developed a training program to make employees aware of how their lob performance affects customers and other employees within the organization and to inform them of the changing market conditions. This training program relates most closely with which of the following concepts?

A. Contingency anchor

B. Grounded theory

C. Open systems

D. Virtual teams

E. Telecommuting

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