An airlines data indicate that 50 percent of people who begin the online process of booking a
Question:
An airline’s data indicate that 50 percent of people who begin the online process of booking a flight never complete the process and pay for the flight. To reduce this percentage, the airline is considering changing its website so that the entire booking process, including flight and seat selection and payment, can be done on two simple pages rather than current four pages. Random samples of 300 customers who begin the booking process are provided with the new system, and 117 of them do not complete the process. Formulate the null and the alternative hypotheses needed to attempt to provide evidence that the new system has reduced the non-completion percentage. Test at 5% significance level. Find the p-value of the test.
Business Statistics in Practice
ISBN: 978-0077404741
6th edition
Authors: Bruce Bowerman, Richard O'Connell