Analyze the training needs of sales staff at the Lake Trust Credit Union Company. Just some background
Question:
Analyze the training needs of sales staff at the Lake Trust Credit Union Company.
Just some background on the company has not grown significantly in 3 years. We went through a merger and are now finally becoming one again. We need to boost sales and increase membership. I think sales training might be a key to growing business. I hope this helps a little bit on the needs analysis.
Conduct a needs analysis that identifies training objectives and define a measuring system that identifies those objectives' effectiveness. Include the following: Task analysis
The evaluation system must include measurable results for the appropriate outcome--cognitive, skill-based, affective, or return on investment--necessary to meet identified needs. Needs vary from organization to organization, so teams must approach this portion with critical thinking skills the evaluation criteria must be specific, measurable, time-bound, and include a plan regarding what method--survey, test, or performance evaluation--will gather data.
Financial Reporting and Analysis
ISBN: 978-0078025679
6th edition
Authors: Flawrence Revsine, Daniel Collins, Bruce, Mittelstaedt, Leon