Go to the given link: https://www.aetna.com/. Of Aetna organization

1. Critique the organization’s translation and interpretation services that may be available to non-English-speaking patients. In other words, does the organization provide such services? How many different languages are supported? How might the organization communicate with a speaker of a language that is not supported? Be sure to provide evidence that supports your claims. Analyze the extent to which educational resources and materials are available in languages other than English. Be sure to provide specific examples. Assess organizational staff training on patient engagement and communications for its potential to foster cultural competence. Be sure to provide evidence to support your claims. Identify gaps or deficiencies that may exist in the organization’s patient engagement and communications strategies, and provide evidence to support your claims. If you feel there are none, be sure to explain your reasoning.

2. Health promotion and disease prevention and management strategies:s Assess the organization on its efforts to promote healthy living by examining programs (e.g., fitness classes, blood pressure clinics, first aid training, nutrition education, etc.) that it may offer to patients. Be sure to provide evidence to support your claims. How appropriate are the organization’s disease prevention and management programs and services (such as discharge planning, home health services, vaccination services, etc.) for addressing factors that determine population health status? Be sure to provide evidence to support your claims. Assess non-programmatic services (such as transportation, on-site child care, etc.) that may be offered by the organization for their impact on factors that determine population health status. Identify gaps or deficiencies that may exist in the organization’s health promotion and disease prevention and management efforts, and provide evidence to support your claims. If you feel there are none, be sure to explain your reasoning.

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1 Aetna Medical Center Integrated Care Delivery Overview Aetna is a leading worldwide healthcare organization with its headquarters in the US and it services over 30 million people globally with its i... View the full answer