Lean six sigma in health care: project title: wait time in the er wait time data (minutes) 40 32 35 22 15 37 15 32 18 38 31 25 36 25 18 10 35 50 8 35 30 27 24 18 13 12 27 29 32 35

• use the data for the project and calculate process capability metric (show your work and interpret the data)

• Six sigma metrics

• using the concept of six sigma metrics determine the sigma level of performance of your process (show your work)

• Using brainstorming methods identify potential causes of the problem.

• summarize the information using a cause and effect diagram or an affinity diagram

• provide a brief explanation of your work.

• For the project, use a five why analysis to get to the root cause of the problem

• outline how would you use data to verity the root cause of the problem?

• Presentation slides