Question 1: You are designing a grocery delivery business. Via the Internet, your company will offer staples

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Question 1: You are designing a grocery delivery business. Via the Internet, your company will offer staples and frozen foods in a large metropolitan area and then deliver them within a customer-defined window of time. You plan to partner with two major food stores in the area. What should be your competitive priorities and what capabilities do you want to develop in your own core and support processes?

Question 2: Is it possible for a project to have more than one critical path? Discuss the implications of such a situation with respect to each of the following aspects:

• Project risk

• Total available slack

• Resource dependencies

• Responsibilities of the project manager

Question 5: Are quality management practices similar in manufacturing and service companies? How do they differ? Explain your answers.