1. Read the case “The Volkswagen scandal” and answer the following:
2. Did Volkswagen handle its recall ethically? Why and Why not?
3. Explain how the culture of Volkswagen created this ethical scandal.
4. While Volkswagen claimed to support ethics and sustainability, how can they recover from this ethical disaster?
5. What change would you recommend to Volkswagen ‘s crisis management approach? Why?
6. Do you believe this scandal will lead to tougher: scrutiny of companies environmental claims in the future? Why or Why not?
7. Can Volkswagen recover from these recall problems? If so how long will that take: What would Toyota have to do to recover fully?

Answer rating: 100% (QA)

1 No Volkswagen did not handle the recalls ethically Volkswagen took an awful lot of time to finalize when to recall which cars to recall whether it i... View the full answer