Reviews and comments plays major role in any e commerce industry. As we have pretty good reviews
Question:
Reviews and comments plays major role in any e commerce industry. As we have pretty good reviews regarding the delivery. And recently we got bad reviews regarding refunds for a customer, its taking longer than expected.
We are currently using linnworks for order management and Google documents for returns products from customer. As our sales has been increased to 200%. The amount of returns from the customer is also increased.
Till now UK tech lab has been doing the returns manually by entering Order id and the SKU. And customer care department will take care of refund from there. As increased in the returns. The data entry for return products from customer in Google sheet takes longer than expected
Horngrens Financial and Managerial Accounting
ISBN: 978-0133866292
5th edition
Authors: Tracie L. Nobles, Brenda L. Mattison, Ella Mae Matsumura