Though it is not always easy to admit to ourselves, often we adapt our behavior to suit
Question:
Though it is not always easy to admit to ourselves, often we adapt our behavior to suit those in power. To some degree, it is important for organizational success that we do so. After all, people are in positions of authority for a reason, and if no one paid attention to the rules put in place by these people, chaos would rule.
At other times, however, and more often that we acknowledge, powerful individuals in organizations push our actions into ethical gray areas, or worse.
In Stanley MiIgram’s famous experiments, most individuals delivered what they thought were severe shocks only because an authority figure directed them to do so.
More recently, managers of restaurants and stores (including McDonald's, Applebee’s, Taco Bell, Winn Dixie, and others) were persuaded to strip search customers or employees when an individual impersonating a police officerptioned in and instructed them to do so.
These powerful examples aside, there are more prosaic ways power persuades us. For example, many stock analysts report pressure from their bosses to promote funds from which the organization profits most (which, in such situations, is not disclosed to their clients).
Few of us are going to deliver electric shocks or perform strip searches. But these examples, as well as the scandals at Abu Ghraib and Penn State, do highlight the disturbing tendency for many of us to conform to the wishes of those in power. Why do some individuals resist the effects of power more strongly than others?
The Legal Environment of Business A Critical Thinking Approach
ISBN: 978-0132664844
6th Edition
Authors: Nancy K Kubasek, Bartley A Brennan, M Neil Browne