Question: Using the two paragraphs shown below as a starting point, write an essay that demonstrates how both Benchmarking and Lean Six Sigma can be used

Using the two paragraphs shown below as a starting point, write an essay that demonstrates how both Benchmarking and Lean Six Sigma can be used by organizations to facilitate change in their business processes to enhance and sustain their competitive advantage.

In your essay you need to discuss the following:

a. What are Benchmarking and Lean Six Sigma?

b. How can both be applied to business process change?

c. How have organisations actually used one or both to improve their processes?

d. How could you apply Benchmarking and/or Lean Six Sigma to your current organisation or to an organisation you know well to identify business process change improvements?

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