When you engage your customers in a conversation, they may tell you things you don't want to hear. They might criticize your product, service, management, and/or employees. Would it be smarter for companies to limit their online exposure to Web sites that project a well-thought-out message and do not encourage or allow responses from customers? Give me your thoughts?

Answer rating: 100% (QA)

Abstract The current growth and development in the US have made some companies to shift their workforce or enterprise IT operations to crossborder trading to tap on the reduction of cost benefits IT o... View the full answer