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A 25-year-old organization with 80 employees, including long serving with seniority and a mix of younger, less experienced staff with limited seniority has had issues with leadership decision-making. For years, management was aware of workplace conflict issue resulting from poor communication that existed between staff, with symptoms including friction between older and younger staff, and inability for staff to change. Management’s response to the workplace conflict had been to keep conflicted parties away from each other, intentionally avoiding the underlying issues of the workplace conflicts. Lack of response led to a slow but steady escalation into negative behavior with reports of bullying. In short, management was avoiding trying to deal with the root cause of the workplace conflict.

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Abstract Workplace conflicts especially among employees lead to the existence of lesscooperative relations Individuals tend to concentrate on own perceptions and are engrossed on attaining unpromising ... View the full answer