Question: One of Alberta Air's top competitive priorities is on - time arrivals. Quality V . P . Mike Hanna decided to personally monitor Alberta Air's

One of Alberta Air's top competitive priorities is on-time arrivals. Quality V.P. Mike Hanna decided to personally monitor Alberta Air's performance. Each week for the past 30 weeks, Hanna checked a random sample of 100 flight arrivals for on-time performance.

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