Build a memo to be shared on a company intranet explaining the use of verbal or non-verbal communication in the workplace. The memo should have a positive, negative, or persuasive tone. The tone, formatting, and business language of your memo should be appropriate for your approach to the topic.

Use at least one valid source for the information in the memo and use at least one image and cite them. Please include one source from a scholarly peer-reviewed journal.

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Tips:

• Know your audience (demographics)
• Capture the audience's attention
• Use an emotional appeal
• Embrace 'you'-focused language
• Tell them how they will benefit
• Establish a commonality
• Demonstrate credibility
• Overcome objections (anticipate issues they might have)

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Tips:

• Choose robust/specific words, such as strong nouns and verbs, by using a thesaurus.
• Choose recognizable words that are familiar within your business world and are easily understood and digested by the reader.
• Avoid clichs and buzzwords that will make your work seem unprofessional and poorly written.
• Limit corporate jargon unless communicating to a specific group, such as a company's engineering department.

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Tips:

Afollow-up message is highly recommended in business communication to secure a response. If workers do not use appropriate language in the initial email to initiate a response, then there are some suggestions to re-contact the receiver of the message. The following are some suggestions:

• Mention response requirements
• Elicit a response by appealing to reader's priorities