Question: ? ? ? ? ? ? ? ? ? ? ? e m p h a s i z e s f i n d

???????????emphasizesfindingouteverythingpossibleaboutcustomersandthenusingthatinformationtosatisfyandevenexceedtheirexpectationsinordertobuildcustomerloyaltyoverthelongterm.
Multiple Choice
The customer buying process
Personal selling
The marketing mix
The promotion mix
Customer relationship management

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