Question: _ _ _ _ _ _ _ _ _ _ _ _ _ involve providing self - service options, engaging customers across various channels, and

_____________ involve providing self-service options, engaging customers across various channels, and using data to personalize interactions and improve service. Training staff to deliver excellent customer service and implementing loyalty programs
Question 28 options:
a)
Innovation Strategies
b)
Customer service Strategies
c)
Differentiation Strategy
d)
Cost Leadership Strategy

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